To ensure that every custom-fabricated aluminum door, window, and curtain wall assembly arrives safely and in pristine condition at your project site, Fumand applies the following transparent delivery and handover policy.
1. Delivery Method
Customers coordinate directly with the project specialist in charge to select one of the two delivery options below:
- Option 1 — Customer Actively Receives Goods at Fumand’s Factory:
Factory address: 64 Ven Kenh Street, Quarter 3, Thanh Xuan Ward, District 12, Ho Chi Minh City (or designated regional warehouse as stated in the contract). - Option 2 — Fumand Ships Directly to the Customer’s Project Address:
Depending on the order volume and project location, Fumand will arrange specialized transport vehicles (with protective A-frame racks for architectural glass and aluminum frames) and apply the shipping support fee agreed upon in advance with the customer at the most optimal rate.
2. Delivery Time & Site Handover
Depending on the delivery region and production schedule, Fumand will estimate the exact delivery window and notify the customer in advance prior to dispatch.
To ensure a smooth handover, customers are kindly requested to prepare the construction site storage area, assign authorized personnel to inspect and coordinate the receipt of goods, supervise construction and installation (where Fumand is contracted for installation), and sign the acceptance and handover documentation.
Attention: Fumand only delivers goods to the exact project location stated in the signed contract. Fumand shall not be held responsible for issues arising from unauthorized third-party re-transportation arranged independently by the customer after handover.
