Fumand always respects and is committed to protecting the privacy of customers’ personal information.
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Purpose of collecting personal information of customers
Purpose of collection
- Customers when accessing the website: https://fumand.com and receiving advice will be asked to fill in all information in the fields according to the available form such as: Full name, phone number (company or personal), email address (company or individual),…
- We may collect the number of visits, the links you click on and other related information when accessing the website: https://fumand.com including IP, web browser, language usage and access time.
- All information is required to complete your consultation and notify handling of arising problems (if any). Declarations must be accurate a
2
Scope of use of personal information
Scope of use
Website: https://fumand.com uses the information you provide to:
- Serving the consulting process of using services and products at Fumand and customer care.
- Prevent customer errors, customer account hijacking activities or fraudulent activities.
- Communicating and resolving complaints with customers.
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Personal information retention period
Storage time
There is no time limit except in case the customer has a request for cancellation to the Board of Directors or the Company is dissolved or bankrupt. Remaining in all cases customer information will be kept confidential on the server of https://fumand.com and other systems of the company
4
Address of the unit that collects and processes personal information
Collection unit
- Company name: Phu My Hung Door Co., Ltd
- Email: cuaphumyhung@gmail.com
- Phone number: 0961 006 006
- Address: 58 Nguyen Xi, Ward 26, Binh Thanh District, HCMC
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Means and tools for consumers to access and correct their personal information
Access to information
- Customers have the right to correct their personal information by asking Fumand to do this.
- Customers have the right to submit complaints about the disclosure of their personal information to 3rd parties to Fumand. When receiving this feedback, we will re-verify the information and have the responsibility to answer the reason and guide the customer to keep the information confidential.
6
Persons or organizations that may have access to customers’ personal information
Third-party
Customers agree that, in case of necessity, the following organizations and individuals can access their personal information, including:
- Management Board of Fumand
- Shipping units (Name, phone number, delivery address)
- The 3rd party has an integration service with the website fumand.com
- Competent state agencies in case of request as prescribed in operating regulations
- All information is used for consulting purposes and to increase service quality. We are committed to using customer information based on the goal of bringing value to customers based on the spirit of respecting the law and social ethical standards.
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Commitment to protect the privacy of customers’ personal information
Privacy statement
- Personal information of customers registered on the website fumand.com is committed by us to be kept confidential according to the personal information privacy policy posted on the official website fumand.com. The collection of customer information is only done with the consent of the customer, unless otherwise provided for by law on this issue.
- Do not use, do not transfer, provide or disclose to a third party customer information without the consent of the customer, except for the cases specified in this regulation or the law. .
- In case the information storage server is attacked by hackers and takes control, leading to loss of customer personal information. Fumand will be responsible for notifying the customer of the incident.
